WHAT DOES SHIPPING COST WITHIN GERMANY?
Our shipping costs are calculated according to the weight of the goods.
Letter of goods for small products: 3,00 €
Shipping costs up to 5 kg: 7,50 €
Shipping costs up to 10 kg: 10,00 €
Shipping costs up to 15 kg: 12,50 €
Shipping costs up to 20 kg: 15,00 €
Express shipping starts at: 18,00 €
All prices include packaging and shipping costs.
HOW DO WE DELIVER?
Our goods are delivered with DHL. We pack the plants as we would like to receive them ourselves. If there is any damage caused by the transport, please contact us immediately so that we can find a common solution.
In addition to the billing address, you can also specify an alternative delivery address when you place your order, in case you are not at home or want to surprise someone.
WHEN WILL we DELIVER?
Basically, plants or parts of plants are only dispatched on Mondays and Tuesdays to avoid any delays caused by the weekend. After the order value has been credited to our bank or PAYPAL account, the goods will be dispatched according to the day of the week.
If you order Tuesday afternoon / evening or for the weekend, the package will not be sent until the following week.
The shipping time within Germany is between 24h and 48h. If the delivery is delayed, we will inform you in good time by email or make a partial delivery. The subsequent delivery is of course free of charge. If a shipment does not arrive at the expected date, we ask for a message so that we can initiate appropriate investigations.
DO WE DELIVER ABROAD?
We are happy to deliver abroad. In the EU zone, the flat shipping fee is € 16.50. The shipping time depends on the country and can take up to 7 days (within Europe). For this reason, we also offer express delivery, which is billed according to DHL zones. Shipping to Switzerland costs 50,00 €. This is because DHL takes Extra-Charges and Fees. Sorry.